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File Folder / Management Case Study: "Dabbawallas" of Bombay (aka Mumbai)
Filed in: Education and Reference
Tagged with file, briefcase, storage,dabbawallas, lunch boxes, tiffins, automation, computerisation, systems, IT, technology, information, manual, employment, delivery, revenues, Mumbai, bombay, india, officegoers, offices, food, lunch, collection, effective, case study, process, procedure
Last Modified Mar 18, 2008 at 02:23 AM PDT by sshafeeqViewed 256 time(s)
Rated 
by 2 Cylivers
Amazingly simple, yet effective system in Bombay, India for collecting lunch boxes from homes' of office goers and delivering them at their respective offices. THE ERROR-RATE IS 1 IN 16 MILLION (over 50 million deliveries are made each year).
Yet, no automated or computerized systems are used...it is completed manual. It provides employment for 5000 people and generates annual revenues of US$ 12 million.
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Dabbawallas of Mumbai
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Dabbawallas_of_Mumbai.pps (287 Kb)
modified Mar 18, 2008 at 02:22 AM PDT ]
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- A Case Study about an amazingly accurate manual system for delivering lunch boxes to office goers.
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