Software test management involves processes, tools and people. Common tools used for test management include JIRA and BUGZILLA. Both of them are capable of being integrated with other testing solutions in order to provide a combined solution for managing the testing life cycle. It helps the test team to identify and track bugs thereby providing a "single pane of glass" for test management, defect tracking and automation.
The most beneficial part about test tools integration is the defect tracking process. The defects are presented in near real-time metrics and project dashboards, enabling the test lead to assign bugs/defects to the appropriate resource and fix them in time. It helps in prioritizing the defects and work on them in a timely manner. It is advisable to adopt a comprehensive test life cycle management tool that works well with the already existing testing tools.
